Refund policy
RETURN & REFUND POLICY (StyleAura)
Return & Refund Policy
At StyleAura, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.
Returns
You may request a return if the following conditions are met:
• The item was received damaged or defective
• The wrong item was delivered
• The item is unused and in its original packaging
Return requests must be submitted within 7 days of receiving the product.
To request a return, please contact our support team with your order details.
Email: support.styleaura@gmail.com
Phone: +91 9082873827
Refunds
Once we receive and inspect your return, we will notify you regarding the status of your refund.
If approved:
• Refunds will be issued to the original payment method
• Processing time may take 5–10 business days depending on your bank or payment provider
Non-Returnable Items
The following items cannot be returned:
• Used beauty or skincare products
• Items returned without original packaging
• Items damaged due to misuse
Order Cancellation
Orders can only be cancelled within 12 hours of placing the order.
After this time, the order may already be processed for shipping.